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Index| cargopants.com EXCHANGES & RETURNS

cargopants.com EXCHANGES & RETURNS


 

At CargoPants.com, we want to make sure that you are completely satisfied with your purchase. Therefore, we also strive to make the return or exchange process as easy as possible for you.  So we've made it as simple as we possibly can:
IMPORTANT:  ALL RETURNS OR EXCHANGES MUST BE SENT TO US NO LATER THAN 30 DAYS AFTER YOU RECIEVED THE ITEMS

 
To Return a Purchase:
  • All items must be returned or exchanged within 30 days of the invoice date.
  • All products must be returned in their original condition, unworn and unwashed with all original tags still attached
  • Please include a note including your reference # explaining the reason for your return

    Ship the item you wish to return to:

                      CargoPants.com Returns      

                      21201 Maplewood Ave       Rocky River,OH    44116

 

To Exchange a purchase:

Ship the item you wish to exchange to the above address and include a note indicating: 
  1. Your name and reference number
  2. The description of the item you wish to exchange.  Please indicate the desired brand, size, and color of the new item.
  3. The reason for the exchange.
All refunds are processed at the end of each month.  A credit will be issued to your account as soon as the return is processed.  Shipping costs are not refundable.
Please email us at sales@cargopants.com with any questions regarding the returns process. 

Please note: CargoPants.com is not responsible for shipping costs of returned or exchanged items.

No returns or exchanges on shipments outside the continental USA.

 
 
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