CARGOPANTS.COM FAQS

What Payment Methods Do You Accept?
Do I need to register?
What is Your Security and Privacy Policy?
How Will You Ship My Order?
What is your Return Policy?
Do You Charge Sales Tax?
Can I Modify My Order?
What if an Item is Out of Stock?
How Can I Contact Customer Service?
 

What Payment Methods Do You Accept?

You can order online using your Visa, MasterCard, American Express or Discover Card.
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Do I need to Register?

No, however it is beneficial to register so you can track your order and save your order history.  In addition, your shipping and billing address will be saved for future orders. You will not be added to the e-mail list if you register unless you specifically authorize us to be placed on it.
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What is Your Security and Privacy Policy?

Please click here to view our Security and Privacy Guarantee.
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How Will You Ship My Order?

Please click here to view our Shipping Page.
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What is Your Return and Exchange Policy?

Please click here to view our Free Returns and Exchange Page.
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Do You Charge Sales Tax?

We charge sales tax based on the specific state to which the order is being shipped.
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Can I Modify My Order?

We can only modify an order prior to shipment. If you contact us prior to shipment, we would be glad to offer any assistance in making the changes you need.
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What if an Item is Out of Stock?

In certain cases we might be able to make a special order from the manufacturer or supplier an item that is out of stock. Our inventory automatically updates current status in real-time so if an item happens to be listed as out of stock, you will see a small message indicating so and you will then immediately be able to select a link next to that item on the product page, and submit a request to have that item special ordered. If it is not possible to order the item, we will notify you via email and inform you of the status of that particular item or items.
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How Can I Contact Customer Service ?

You can contact one of our customer service representatives by clicking here between the hours of 9am to 5pm PST Monday to Friday except major holidays. All inquires will be responded to within 24 hours.
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